Terms and Conditions
1. Definitions
1.1 “Provider” refers to PTcourse.co.uk.
1.2 “Advocate” refers to the purchasing entity, including but not limited to colleges, schools, personal trainers, businesses, or organisations.
1.3 “Learner” refers to the individual accessing the course via the platform but who is not a direct customer of the Provider.
1.4 “Platform” refers to the online learning environment hosted on Moodle LMS or any alternative platform selected by the Provider.
1.5 “Consumer” refers to an individual purchasing for personal use, subject to consumer protection laws under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
1.6 “Business-to-Business (B2B) Transaction” refers to transactions where the Advocate purchases on behalf of the Learner for business, professional, or organisational purposes.
2. Relationship Between Parties
2.1 The Advocate is the sole customer of the Provider. The Learner is granted access to the course solely through the Advocate.
2.2 The relationship between the Provider and Advocate is categorised as a B2B transaction. Consequently, consumer rights related to refunds under UK consumer protection laws do not apply.
3. Refund Policy
3.1 The Learner shall have no right to request a refund directly from the Provider.
3.2 Any refund requests must be made solely through the Advocate, who is responsible for determining refund eligibility in line with their own policies.
3.3 The Provider shall not be liable for any refund claims made directly by the Learner.
3.4 Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, consumers generally have a 14-day cooling-off period. However, this right does not apply to:
- B2B transactions as defined in Clause 1.6.
- Learners who have accessed digital content immediately following purchase, where they have provided prior consent acknowledging the loss of the right to cancel.
4. Platform Usage
4.1 The Learner will access course materials via Moodle LMS.
4.2 PTcourse.co.uk reserves the right to use any platform, system, or organisation for course delivery and may change such platforms at its sole discretion without notice.
5. Intellectual Property
5.1 All course content, materials, and intellectual property provided on the platform remain the exclusive property of PTcourse.co.uk.
5.2 The Advocate and Learner are granted a non-transferable, non-exclusive licence to access and use the materials solely for educational purposes.
6. Limitation of Liability
6.1 PTcourse.co.uk shall not be liable for any indirect, consequential, or incidental damages arising from the use of the platform or course materials.
6.2 PTcourse.co.uk’s total liability under any agreement shall not exceed the fees paid by the Advocate for the specific course in question.
7. Changes to Terms
7.1 PTcourse.co.uk reserves the right to amend these Terms and Conditions at any time without notice.
7.2 Continued use of the platform following any amendments constitutes acceptance of the updated Terms and Conditions.
8. Governing Law and Jurisdiction
8.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.
8.2 Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. General Provisions
9.1 If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
9.2 These Terms and Conditions constitute the entire agreement between the Provider and the Advocate, superseding any prior agreements or understandings.
By purchasing and accessing courses from PTcourse.co.uk, the Advocate acknowledges and agrees to these Terms and Conditions on their behalf and on behalf of all associated Learners.
